Coronavirus Covid-19 / 2021 Update for 101Vape
Firstly, we'd like to thank you for your support and continued business. We sincerely hope you and your loved ones stay in the best health during these trying times.
We know you need vape gear and juice. We are open and shipping, following proper social distancing guidelines and implementing increased sanitary measures.
There have not yet been any internal delays here at 101Vape. However there is a chance that shipping delays may occur due to minimal staff in the shipping department, but know that your order will get shipped as soon as possible. We have also seen, on occasion, slight shipping delays and missed scans through USPS. Further, we have temporarily disabled UPS shipping due to our current logistics.
Shipping Update 1/12/2021:
Due to circumstances out of our control, USPS has been expriencing issues with delays around the country and worldwide. The Coronavirus pandemic has caused a massive surge in online shopping. Because of this, USPS has been experiencing frequent delays, missed scans in tracking, and using alternate routes. This is especially evident with USPS First Class shipping, so we recommend going with USPS Priority shipping if possible. Shipping times listed in checkout and tracking are estimates, not guaranteed delivery dates. No shipping refunds we be given for shipping delays. If your package is delayed more than a week, feel free to reach out to us and we can get in contact with USPS. We appreciate your patience.
We have enabled UPS options during checkout. UPS Next Day Air and Second Day Air are now available. However, due to Coronavirus, UPS has temporarily suspended their "guarantee" shipping. This means that "Next Day" and "Second Day" are now estimates, not guaranteed delivery dates. However, UPS options are still your best chance at getting your vape mail immediately since USPS has been having a lot of issues. We ship UPS packages Monday through Friday - shipping cutoff time is 2pm PT M-F. Any orders placed afterhours will be shipped the following business day. Shipping is closed on weekends.
We want to remind everyone to stay calm and grounded through this uncertain time. Our warehouse is regularly cleaned throughout the day and hand wash stations and hand sanitizer is available throughout. To keep you and our family safe, we want to remind you of the following:
- Do not share devices with anyone.
- Cover coughs and sneezes. Cover your mouth and nose with a tissue and dispose of it into a trash can. If a tissue is not available, cough or sneeze into your elbow. Wash your hands after.
- If you are feeling sick, please stay home. Please refrain from going into public places.
- Wash your hands often and thoroughly with soap. If hand washing is not available use alcohol-based hand sanitizer. Avoid touching your face with unwashed hands.
- Please wear a mask in public places.
- Exercise social distancing in public places.
Please know that we are taking every step possible to keep our customers and employees safe and healthy. You can visit our website at any time to make a purchase. But please keep in mind our 24-72 hour processing time for orders. Our warehouse facility is closed on weekends, so orders placed during that time will resume processing on the next business day. We will be sure to update you on any changes. Please subscribe to our newsletter for the latest information.
*We reserve the right to cancel or limit quantities to any order for any reason.
**To make sure we have stock for our retail customers, we are not accepting new wholesale customers. We may, at our sole discretion, cancel wholesale orders especially in cases where they are buying out our whole inventory.
***Last updated 1/12/21